Service Areas: North Carolina, New Mexico, Iowa, Idaho, Florida, Virginia 

Phone: +1 (984) 538-7504

E-mail: contact@jumellehealth.com

Accepting New Patients!Same Day Appointments!

Service Areas: North Carolina, New Mexico, Iowa, Idaho, Florida, Virginia 

Phone: +1 (984) 538-7504

E-mail: contact@jumellehealth.com

Accepting New Patients!Same Day Appointments!

Payment Policy

We are committed to your health journey and strive to make our services accessible and affordable while maintaining the highest standards of care. At Jumelle Health, we strive to deliver high-quality care while ensuring transparency in our fees. All payments are due before appointments.

Self-Pay & Cash

We make services affordable for the self-paying, uninsured, and cash-paying customers.

  • Mental Health Evaluation(New Patient)

    Your first appointment with the provider is a comprehensive assessment to gather detailed information about your psychological history, symptoms, and concerns to develop an accurate diagnosis and a personalized treatment plan. 
    For ADHD diagnosis, we utilize Creyos, an FDA-approved diagnostic assessment for ADHD. This assessment is completed at home using a laptop or PC and costs an additional $154. A laptop or Mac equipped with a built-in webcam and an Intel i3 processor or higher, along with a reliable internet connection (either Wi-Fi or cable) is required. An installed Firefox or Google Chrome web browser is also necessary. Please note that Chromebooks, tablets, and cell phones are not suitable for this evaluation.

    $100
  • Testing for ADHD

    Creyos ADHD testing is a cutting-edge, FDA-cleared digital assessment tool designed to provide objective insights into ADHD symptoms. Utilizing advanced technology, it measures cognitive functions such as attention, focus, and impulse control through interactive tasks. The assessment is quick, non-invasive, and delivers accurate results that aid in diagnosing and managing ADHD in both children and adults.

    $154
  • Talk Therapy

    Engage in a supportive and confidential environment where you can explore your thoughts, feelings, and behaviors. Our talk therapy sessions are designed to help you manage stress, overcome challenges, and improve your overall mental well-being. Whether you're dealing with anxiety, depression, or life transitions, we're here to guide you toward a healthier mindset.

    $100
  • Mental Health Follow-Up

    Utilized to monitor progress, address challenges, adjust the plan as needed, and provide ongoing support and motivation. *If you are taking a controlled substance, you have to be seen monthly for prescription fills.

    $50
  • Health & Wellness Appointment(New Patient)

    An in-depth evaluation involving medical history, and weight loss goal setting to establish a baseline and develop a tailored weight loss plan that includes dietary, exercise, and behavioral strategies.

    $50
  • Health & Wellnes Follow-Up

     Utilized to monitor progress, address challenges, adjust the plan as needed, and provide ongoing support and motivation.

    $50
  • Prescription Refill

    For stable patients only, evaluates medication needs, reviews treatment progress, and addresses any questions. While a telemedicine visit is not required, it may be scheduled at the provider's discretion if needed.

    $25
  • Psychotropic Genetic Testing(In-Office)

    A personalized test analyzing genetic factors to guide medication selection for mental health conditions. It helps optimize treatment for depression, anxiety, ADHD, and more by identifying how your body processes medications, improving outcomes, and reducing side effects.

    $25
  • Ketamine Therapy Mental Health: IM (Coming Soon February 2025)

    Offers an option for patients struggling with treatment-resistant depression, anxiety, PTSD, or chronic pain. Administered intramuscularly (IM) in a safe and calming environment, each session is carefully monitored by our providers to ensure comfort and effectiveness. This treatment provides rapid symptom relief and is integrated with personalized follow-up care to support lasting wellness. This service is not covered by insurance.

    $200
  • Ketamine Therapy Pain Management: IM(Coming Soon February 2025)

    Treatment for chronic pain conditions such as fibromyalgia, neuropathy, and complex regional pain syndrome (CRPS). Ketamine reduces pain by modulating nerve signaling and decreasing inflammation. It is not covered by insurance.

    $350
  • Ketamine Therapy: Intranasal (Coming Soon April 2025)

    Offers a non-invasive and effective solution for patients with treatment-resistant depression or major depressive disorder with suicidal thoughts. Delivered through a nasal spray in a comfortable, supervised setting, this therapy provides rapid relief of symptoms with minimal discomfort. Each session is followed by personalized support to ensure optimal outcomes and long-term recovery. This service may be covered by insurance. The medication cost is not included and can cost $900-$1300 per session.

    $275
  • Red Light Therapy(Coming Soon February 2025)

     Red Light Therapy is a non-invasive treatment that uses low-level red and near-infrared light to promote relaxation, improve mood, and support overall mental wellness. This innovative therapy is designed to reduce stress, enhance sleep quality, and boost energy by stimulating cellular repair and improving circulation. Safe and soothing, red light therapy is an excellent complement to your mental health care plan.

    $30

Cancellation Policy

At Jumelle Health, we understand that unforeseen circumstances may arise, causing appointment changes. We kindly request a minimum of 24 hours notice for appointment cancellations or rescheduling. Cancellations made within this timeframe enable us to accommodate other patients needing care. Failure to provide adequate notice will result in a $25.00 cancellation fee for in-person and virtual appointments. We value your commitment to your mental health journey and appreciate your cooperation in maintaining a schedule that supports all our patients' needs.

No-Show Policy

At Jumelle Health, we prioritize the well-being of all our patients. Missed appointments without prior notification impact not only your progress but also the opportunity for others to receive timely care. A $75.00 no-show fee will be incurred for in-person and virtual appointments missed without a minimum of 24 hours' notice. We understand unforeseen circumstances occur; however, consistent no-shows hinder our ability to provide quality care to all. Your commitment to attending scheduled appointments ensures optimal support for your mental health journey and respects the needs of fellow patients. Thank you for your understanding and cooperation in upholding our no-show policy.

Late Arrival Policy

At Jumelle Health, to ensure that all patients receive the full benefit of their scheduled appointment and to maintain the smooth operation of our practice, we have established a late arrival policy. This policy is designed to respect the time of both our patients and our clinicians. Patients are expected to arrive on time for their scheduled appointments. Please plan to arrive at least 5-10 minutes early to allow for any unforeseen delays. If a patient anticipates being late, they should notify the practice as soon as possible by calling (984) 538-7504 or emailing moc.htlaehellemuj%40tcatnoc. If more than half of the appointment is missed due to lateness, the clinician will decide whether to proceed with a shorter appointment or to reschedule the appointment. This decision will be based on the clinician's discretion and the availability of subsequent appointments. Thank you for your understanding and cooperation in upholding our late policy.

Insurance  

We accept insurance plans to accommodate our patients' diverse needs. Before your appointment, we encourage you to contact our office or verify directly with your insurance provider to ensure coverage for telepsychiatry services. We are committed to assisting you in navigating the insurance process and can provide guidance regarding coverage, copayments, and any out-of-pocket expenses. In cases where insurance coverage may not apply, we also offer self-payment options to ensure that quality behavioral health care remains accessible. Please don't hesitate to reach out to our team if you have any questions or require assistance.
NOW ACCEPTING New Mexico: Aetna, Carelon Behavioral Health, Cigna
NOW ACCEPTING North Carolina: Aetna, Blue Cross and Blue Shield, Carelon Behavioral Health, Cigna
NOW ACCEPTING Iowa: Aetna, Carelon Behavioral Health, Cigna, and Quest Behavioral Health

Coming Soon: United, Optum
Please check with your insurance provider to verify coverage and benefits for mental health services.